Money Back Guarantee
Most companies in our industry have a ‘No Return’ or ‘Restocking Charge’ return policy of up to 25% of the order value.
Not at DiveLife! - If you’re not happy, we’re not happy!
If you are not entirely satisfied with ANY product purchased from DiveLife, we will replace or refund the product price in full providing the steps below are followed:
The product should be unused, unassembled and in its’ original packaging.
The product must be returned to us in good condition within 14 days (10 working days) of the date it was delivered to you. Goods may not be refunded after this time.
Before returning products, please contact us via e-mail so we are aware you are returning your product. We will then be able to order a replacement immediately should this be necessary.
When organising a return, we strongly advise you to return goods via a fully insured courier or special delivery so that you have a proof of delivery back to us.
Please note: Certain card issuers have been known to take up to 10 working days to show the refund on debit/credit cards. Once we have issued a refund onto your card, you will need to contact your card issuer if the refund has not appeared on your statement. Thank you.
Happy Shopping!
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